To make buying and selling on Wheelhave a breeze, we’ve outlined everything you need to know about shipping and local pickup options.

For Buyers:

Shipping Information

• Your order will be shipped by the vendor from their location. Check the product listing for the vendor’s suburb and state.
• Shipping costs are calculated based on the package size and delivery location.

Local Pickup (When Available)

• Choose “Local Pickup” at checkout if you prefer to collect your items directly from the seller.
• You’ll pay online, and the seller will contact you to arrange a pickup time and location.
• Be sure your contact info is up-to-date for smooth communication.

Important Note: Wheelhave is not responsible for issues between buyers and sellers regarding pickup arrangements. Please communicate directly with the seller to confirm details and resolve any concerns.

For Sellers:

How to Package Your Products

• Sturdy Packaging: Use strong boxes or envelopes to protect your items during transit.
• Secure Labeling: Make sure your Wheelhave shipping label is attached with the barcode clearly visible.
• Proper Padding: Use bubble wrap, packing peanuts, or paper to cushion items.
• Extra Care for Fragile Items: Double-box delicate items and clearly label them as “Fragile.”
• Non-branded Boxes: Avoid using boxes with logos or branding from other companies.
• Secure Loose Items: Tape down any extra space in the box to prevent shifting.
• No Plastic Bags or Bubble Wrap Alone: Items must be shipped in a box or envelope.

Choosing the Right Package Size

• Pouch: Up to 250g/4L
• Satchel: Up to 500g/4L
• Handbag: Up to 1kg/4L
  
• Shoebox: Up to 3kg/12L

• Briefcase: Up to 5kg/20L

• Carry-on: Up to 10kg/40L

• Luggage : Up to 20kg/100L

Important Notes

• Avoid reusing branded boxes: Use plain boxes to reduce confusion during shipping.
• Secure loose packaging: If using a larger box, tape down extra space around your item for added protection.
• Fragile stickers are helpful, not a substitute: Always package delicate items with ample protection.
• No plastic bags or bubble wrap alone: Ensure your items are properly boxed for safe delivery.

Additional Tips:

• Measure and weigh accurately: Double-check your items against Sendle’s size and weight limits to avoid extra fees.
• Use Wheelhave’s shipping calculator: Located [insert location], this tool helps you choose the best parcel size.
• Consider insurance: For valuable items, adding insurance gives you peace of mind.

Shipping Wheels? Remember:

• Secure Packaging: Use sturdy boxes and padding materials to protect your wheels during transit.

• Accurate Dimensions: Measure your boxed wheels carefully for accurate shipping cost calculations.

Ready to Ship with Wheelhave?

Create a free Wheelhave account and get started! 

Questions? Visit our Help Center or contact us directly!

Let’s Simplify Shipping – Together!