Privacy Policy of Wheel Have

Effective Date: 21 June 2024

This Privacy Policy (“Policy”) explains how Wheel Have (“Wheel Have,” “we,” “our,” or “us”) collects, uses, and discloses information about you through our website located at www.wheelhave.com (the “Site”), mobile applications, and other online products and services that link to this Policy (collectively, the “Services”). By accessing or using the Services, you agree to the terms of this Policy.

1. Information We Collect

1.1 Information You Provide to Us We collect personal information that you provide to us directly, including, but not limited to:

  • Account and Profile Information: Your first and last name, email address, phone number, username, password, profile details, preferences, and any other information you provide when creating or updating your account.
  • Transaction Information: Information related to your purchases made through our Services, including your name, email address, shipping address, product details, and purchase price. Payment information is processed by third-party payment processors (e.g., Stripe, PayPal), and we do not retain sensitive financial information.
  • Inquiry and Communications Information: Information you provide in custom messages, chats, emails, or phone interactions, including contact details and communication content.
  • Newsletter and Promotional Emails: Your email address and communication preferences.
  • User Content: Any files, images, data, or information you transmit through your interactions with us or the Site.
  • Contests, Sweepstakes, and Promotions: Information you provide when participating in these activities.
  • Feedback Information: Your feedback and ratings of our services or products.
  • Identity and Compliance Information: Personal details and government ID for identity verification and security purposes.

1.2 Information Automatically Collected We and our third-party partners automatically collect certain information through your use of the Services, including:

  • Log Data: Your IP address, operating system, device type, browser type, referring URL, date/time of visit, and other user agent data.
  • Analytics Data: Information about your electronic path, UTM source, usage history, and interactions within our Services.
  • Location Data: General geographic location derived from your IP address or provided shipping address.

We use cookies and related technologies to collect this information for user differentiation and service analysis.

1.3 Information from Third Parties We may receive personal information from:

  • Affiliates
  • Other Users or Individuals
  • Social Media
  • Service Providers
  • Business Partners
  • Authentication Services
  • Third-Party Platforms/Services
  • Other Sources

2. How We Use Information About You

We use the information we collect for various purposes, including to:

  • Administer your account and facilitate the marketplace for product transactions.
  • Ensure technical functionality, develop new products, and analyze user interactions.
  • Communicate with you regarding services, research, technical notices, and marketing purposes.
  • Personalize your online experiences and advertisements based on your preferences and behavior.
  • Facilitate contests, sweepstakes, promotions, and detect or prevent fraud.
  • Verify your identity, comply with legal obligations, and enforce our terms of service.
  • Monitor and analyze trends, usage, and activities.
  • Comply with legal, financial, or regulatory obligations.

3. How We Share Information

We may share your information with:

  • Service Providers
  • Other Users
  • Contests and Promotions Providers
  • Ad Networks and Advertising Partners
  • Affiliates
  • Legal Obligations and Rights
  • Corporate Transactions
  • With Your Consent

4. Third-Party Data Collection and Online Advertising

We participate in interest-based advertising, and third-party advertising companies may collect information for targeted advertisements. Please refer to our Cookie Policy for more details.

5. Data Retention and Deletion

We retain your data based on legitimate business interests and applicable law. For specific retention periods and considerations, please refer to our detailed Data Retention and Deletion policy.

6. Control Over Your Information

You have control over your information, including device permissions, access to your data, management of email preferences, and modification or deletion of your account information. For more information, contact us at contact@wheelhave.com.

7. Children’s Personal Information

Our Services are not intended for children under 16. If a child under 16 provides personal information, please contact us to have it removed.

8. Links to Third-Party Websites or Services

Our Policy applies solely to our Services. Links to third-party websites are not covered by this Policy. Please review the privacy policies of third-party websites for more information.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through prominent channels. Please review this Policy regularly for updates.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Wheel Have
Email: contact@wheelhave.com
Location: Victoria, Australia